Today, more than ever, people talk … they Twitter, they Facebook, they chat on their phones and face to face, and more. If you’re not giving them great things to say about YOU, then you’re missing out on one of the most valuable marketing opportunities around. Statistics say that about 70% of potential residents who have been referred and end up visiting our communities, lease! Join us for a fast-paced panel presentation of proven and creative strategies for boosting resident referrals, create a movement and get your residents talking and driving their friends and associates to your community, and start taking full advantage of the most powerful low to no-cost way to market your community today!

Session Details

  • Date: Thursday, September 16,2010
  • Time:
  • Room:
  • Level: Intermediate to Advanced
  • Track: Management/Marketing
  • Share/Save/Bookmark

Mary Gwyn and Jackie Ramstedt


Mary Gwyn, CPM is the Chief Innovator for Apartment Dynamics and is passionate about apartment marketing and training, specializing in occupancy and income improvement. She has successfully taught many clients to increase revenue by training away concessions, and continually develops and implements successful marketing strategies, leasing, leadership and sales training, and practical yield management techniques. A Certified Property Manager (CPM) with over 20 years in the multifamily industry, Mary is often called on to consult directly with owners of under-performing assets. Her insights, experience and “digging in” to the problems enable her to determine strategic solutions and develop action plans that improve performance results! Mary speaks all over the country for owner operators, apartment associations, and industry conferences such as Multi-Housing World, Brainstorming and NAA. Her firm, Apartment Dynamics, manages apartments, with a reputation for revenue growth! Log on to the Apartment Dynamics website to read some of Mary’s insightful articles published in national publications such as UNITS Magazine, or just to learn more about her company’s consulting, training and property management services. If you need a dynamic speaker or leading trainer, excellent property management services, or a Strategic Marketing Plan sure to produce results, contact Mary! www.AptDynamics.com

Jackie Ramstedt is a nationally renowned Motivational Keynote Speaker, National Trainer, Consultant, and Performance Coach who has more than 27 years experience in the multi-housing industry. She has spoken to thousands of industry professionals on a national level for the National Apartment Association, the Multi Housing World Conference, Multifamily Pro Annual Brainstorming Events, the Institute of Real Estate Management (IREM), Grace Hill, Inc. Educational Chat Forums, National Affordable Housing conferences, and numerous state and local Associations and management companies throughout the United States and Canada. Jackie is also a member of the prestigious Apartment All Stars Team national tours specializing in customer service, resident retention, leasing and management solutions. Jackie earned her CAM and CAPS designations back to back and her CAS (Certified Apartment Supplier) designation in 2001. Jackie was awarded the 2008 Faculty Member of the Year from her local Austin Apartment Association, where she has served on the Board of Directors and Education Committee Chair. Jackie is an accredited instructor teaching all designation courses as well as core and MCE courses for the Texas Real Estate Commission (TREC). Jackie’s is an accomplished author and her articles have been featured in some of the industry’s foremost leading publications. Her impressive clientele listing includes many of the national management and investment corporations in the United States. Her energetic and enthusiastic speaking style makes her seminars exciting with “real world solutions for real world challenges” empowering others to reach their full professional and personal potential through “balance” in their lives. Nothing is more contagious than enthusiasm! www.JackieRamstedt.com