Today’s trainers are under increasing pressure to more accurately measure and demonstrate a solid return on the company’s education investment to senior management.  Some of the benefits of improving measurement practices include the ability to provide evidence of the real value of training; greater insight into virtually all aspects of the training plan; easier identification of opportunities to improve performance and generate more value for the investment; greater confidence in your efforts at your organization’s highest levels; and the ability to make smarter decisions regarding future training strategies.  This session will equip you to build a comprehensive plan for measuring your training return on investment, including: understanding training measurement tools and techniques; choosing the best methodologies; building an effective measurement framework; defining measurement objectives; addressing and overcoming key barriers and challenges; and more!

Session Details

  • Date: Thursday, September 16,2010
  • Time: 2:00-4:00 pm
  • Room: Dallas D2
  • Level: Intermediate to Advanced
  • Track: Training

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Doug Chasick and Susan Weston

The Apartment Doctor

Douglas D. Chasick, CPM®, CAPS, CAS, SLE, Adv. RAM, CLP, CDEI, “The Apartment Doctor”, is the Senior VP of Multifamily Professional Services for CallSource. With over 35 years of investment real estate experience, he began as the Resident Manager of a 524-unit apartment property, and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments, and more than 8 million square feet of commercial, retail and industrial properties. An nationally recognized speaker and author, Doug was awarded his CPM® in 1979 and was a member of the IREM National Faculty for eight years. He is a Senior Instructor member of the NAAEI Faculty, leading the Advanced Instructor Training course and NAAEI designation courses. A licensed Real Estate Broker in Florida and Georgia, he is also a licensed Expert Fair Housing Instructor in the Commonwealth of Virginia, and an NAA/HUD certified Lead Hazard Awareness Training course Instructor. Contact Doug at dchasick@gmail.com, www.aptdoctor.com, www.twitter.com/aptdoctor, www.facebook.com/aptdoctor, and www.linkedin.com/in/dougchasick.