Resident Retention in Action

Here’s one from Kathy Cloutier, the Manager of Tantara Apartments, a Menomonie Properties community.  Kathy writes: “We allow local restaurants and other merchants advertise in our newsletter; and in exchange, they provide certificates for dinners which I pass out to long term residents on their birthdays and gift certificates for our weekly bingo. Our Bingo pays for itself, and the residents love getting the extra bonus prize! I also have a weekly Coffee Club every Monday morning to start off the week and give everyone an opportunity to talk about their weekend.  It’s a great way to give a little bit back to our residents and its very cost effective. The residents have even taken it upon themselves to bring fresh baked goods and cherished recipes to share with each other!”

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